Nobody tells you this when you start out, but the real work begins around an HR policy written entirely in hisses.
Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.
The Short Version, Told Slowly
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.
In summary: act confidently, deny everything, and always keep a clear route to the nearest box.
